FAQ

Home » Information » FAQ

FAQ Category

Q Q: If I place an order with you,should I pay the import fee?

A
A: Yes,we offer FOB/CIF price normally. The shipping cost and your local destination fees, customs clearance fees will be charged by your side.
Q Q: What us the minimum order quality of the product?

A
A: The general order quantity for a product is 100pcs. The more quantity is,the cheaper the unit price will be.
Q Q: How long will it be shipped ?

A
A: It is usually deliveried within 10-15 working days after layout confirmed. If your order is urgent,we will adjust the schedule appropriately and continue to follow up the production process for you.
Q Q: How to ensure that the product is accurate?

A
A: Our plate-making designer shall check the content, font, specification, and the size for text content with the original sample before arranging the develop. The merchandiser need confirm the content, font, specification and color , it must reached 100% standard before sending to the customer.

a.Send inquires to contact the account manager to request the samples.

b.We provide free design and solutions, Free develop sample , you only need to pay the courier fees

c.the sample will be sent within 7 days. The express fee is for the buyer's account
Q Q: How to ensure product quality ?

A
A: Our production is Heidelberg hd printing presses,intelligent post-processing equipment,To ensure the quality of printing and post-production processes.Strictly Quality control process;check the content/specification/color / technology / quantity by Design, post-processing,Merchandising, Salesman.Professional QC inspection before shipment
Q Q: Do you have your own factory ?

A
A: Our factory is in HangZhou, which is the strength source factory certified by Alibaba.It is 200 kilometers to ShangHai port and within 2 hours arrived . It is 188 kilometers to ningbo port and 1.5 hours arrived .